RPA & HR: A perfect match

The implementation of RPA can enable HR departments to stay current and gain a competitive edge, improve productivity and performance, reduce errors and costs and free up precious time for staff to add value, build those important relationships and also ensure they are able to meet KPIs.

Robotic Process Automation does the work of humans, by repeating rules-based, repetitive tasks and processes and can be done on any application, any time of the day. The work done by a bot is able to do the work in a fraction of the time of a human, with no errors and can be scheduled to run the task at any time of the day, any day of the week!

Despite the benefits of RPA within HR, there are still some hesitancy to adopt or embrace this technology from organisations.

Human Recruiting Individuals have written an article on 5 misconceptions around RPA in HR and looks at debunking these myths that may be stopping organisation from taking the next step.

To summarise:

1. RPA in HR doesn’t work

However, HR is in fact one of the most successful departments for RPA due to the amount of rules-based, repetitive processes involved. Examples include reviewing applications, interview correspondence, sending template emails and many more.

2. RPA in HR is difficult to implement

As long as the right processes are chosen and there is synergy and communication between the HR and IT departments, then results can be delivered very effectively.

3. Automation will replace humans in the workforce and will lead to job losses

There will always be jobs that only humans can do – involving creativity, decision-making and value-adding. The purpose of RPA is not to take away jobs, but free up valuable time to focus on more meaningful tasks.

4. RPA is only about cost reduction

The extent to what RPA can add in terms of value goes much further than just cost reductions. For example, eliminating errors, ensuring regulatory compliance, increasing productivity and morale, improving employee engagement and growing as a business by embracing technology and gaining a competitive advantage.

5. All HR processes can be automated

HR does involve a lot of manual, rules-based tasks such as creating reports, sending communications and scanning CVs for jobs, however there are many tasks in HR that involve human interaction such as creative thinking and relationship building.

Click here to read the full article.