Now is the time for SMEs to embrace RPA

RPA offers organisations a chance to finally gain that competitive edge. Specifically for SMEs, it allows you to finally automate repetitive, manual tasks without having to spend a fortune on re-structuring your applications. It enables you to integrate your legacy technologies without having to buy a whole new, expensive ERP system. Not to mention you can reduce your costs, reduce errors, increase employee productivity, engagement and morale and have valuable, insightful reports at the touch of a button to enable your organisation to scope out the future growth and increase of ROI.

So why is the RPA adoption rate so low amongst SMEs? Reports indicate that the implementation of new technologies is much slower amongst smaller businesses than of larger, multinational organisations who may have more resources or capital.

However, the adoption of RPA is in fact just as accessible for SMEs. Stuart Dickinson, COO at EACS has written an article about common misconceptions that SME business decision makers may have and looks at debunking these myths.

To summarise:

1. RPA is too pricey

RPA can be provided as a SaaS (software-as-a-service) offering, which makes it much more affordable for smaller businesses by adopting a cloud RPA solution, such as Automation Anywhere Enterprise A2019. This avoids the cost implications of expensive infrastructure without the need for any re-architecture of current applications.

By adopting RPA and automating repetitive tasks with improved efficiency and accuracy, businesses can invest more time in growth and up-skilling, whilst also enjoying an increase in ROI.

2. RPA is coming for your job

SMEs should not be concerned that RPA will take over jobs because as much as it is perfect for rules-based, repetitive tasks, some tasks can only ever be undertaken by a human worker. Such as using innovation, creativity and decision making. It allows staff the opportunity for professional development and possible re-deployment at higher levels, which they may not have been so quick to do if they were busy focusing on repetitive tasks.

3. Automation may not work for some sectors

Although RPA has mainly been adopted in the finance and banking sectors, there is in fact huge potential across many industries, including healthcare, manufacturing, logistics, customer service, utilities and many more. This is because across all industries, there will always be back-office functions that have repetitive, rules-based processes that would benefit from the adoption of RPA

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